Privacy Policy

Diamond V values your trust, and we promise to reasonably guard the privacy of your personal information to the best of our ability.

By voluntarily submitting personally identifying information through an online form, electronic subscription or email communication, you consent to the collection and use of your personally identifying information as detailed below.

This policy covers any and all public and secure websites owned and operated by Diamond V, including all language translations and extranets.

What we collect

When you visit any Diamond V website, your IP address and page views are stored in our website server logs; no personally identifying information is collected in this manner.

When you submit an online form or subscribe to marketing communications, you are voluntarily providing us your name, mailing/street address, email address, telephone/fax numbers and/or other personally identifying information. This data is stored in Diamond V’s secure web or email servers, or by Constant Contact, our third-party distribution channel.

Diamond V occasionally purchases or otherwise obtains mailing lists or individual contact information from trade organizations, industry media outlets or our authorized product distributors. We take reasonable precautions to work with reputable third-party providers.

How we use it

We use visitor IP addresses and page views, in aggregate form, to analyze website traffic for the purpose of improving your online experience.

When you voluntarily contact Diamond V electronically or subscribe to recurring electronic communications, we may transfer your personally identifying information to our secure customer relationship management system. We may occasionally use this information to contact you regarding specific Diamond V products and services you might be interested in. We may also share your contact information with an authorized product distributor in your area.

With the exceptions noted above, we do not sell, disclose or otherwise distribute your personally identifying information to any third party business, organization or individual unless you choose otherwise.

Security

Diamond V takes reasonable precautions to secure any personal information you voluntarily provide through this website or via email; we cannot and do not guarantee protection from loss, misuse, unauthorized access or other disclosure or alteration.

Visiting our websites from outside the United States

This policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

California Privacy Rights

If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information: the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; the names and addresses of the third parties that received that information; and if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is marketing@diamondv.com.

Unsubscribing

Diamond V strives to adhere to all best practices regarding prevention and elimination of “spam” marketing messages.

If you currently subscribe to Diamond V’s monthly electronic newsletters and wish to unsubscribe, you may do so at any time using the “Unsubscribe” link at the bottom of any email communication.

If you receive unwanted email or print communications from Diamond V, please email marketing@diamondv.com to request removal from our mailing lists. Requests to unsubscribe may sometimes take a few days to complete.

Use of cookies

Diamond V uses website cookies solely to provide a seamless interactive experience; no personally identifying information is collected in this manner. You can manage acceptance of such cookies by configuring the available options in your web browser.

External links

Diamond V provides links to informative and educational third-party websites, including government agencies and commissions, trade groups and industry organizations, event venues, etc. Diamond V is not responsible for any personal information you may voluntarily share on these websites, or their use of cookies or other tracking information.

Policy changes

Diamond V reserves the right to update this policy at any time; all changes will be published here.

Questions or concerns?

Email webmaster@diamondv.com.